News – Tech at work: Status Update Saves Stranded Hiker

Status Update Saves Stranded Hiker

A resourceful emergency dispatcher used social media to help save a hiker who plunged 150 feet (45 m) off a cliff into a tree near Sacramento, California, this week. After a 911 call by the hiker’s son was disconnected, dispatchers tried in vain to determine the location using the cell phone’s coordinates—until a dispatch trainee Googled the injured man’s name. She soon found his Facebook page, saw an earlier status update about his hike, and sent rescue crews to his location. The man was treated for broken bones and a head injury. More… Discuss

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